CRM vs. DOCU: Salesforce vs. DocuSign Stock Comparison
How do Salesforce (CRM) and DocuSign (DOCU) stack up? This page sets them side by side across company profile, performance and risk, profitability, growth, financial strength, dividends, and valuation, with selected fundamentals also measured against each stock's industry-group peers.
Company Profile
Salesforce (CRM) and DocuSign (DOCU) are both classified in the Application Software sub-industry within the broader Software industry, placing them in the closest GICS peer bucket.
| Profile Item | CRM | DOCU |
|---|---|---|
| Name | Salesforce, Inc. | DocuSign Inc. |
| Country/Region | United States | United States |
| GICS Sector | Information Technology | Information Technology |
| GICS Industry Group | Software & Services | Software & Services |
| GICS Industry | Software | Software |
| GICS Sub-Industry | Application Software | Application Software |
| Market Capitalization | 175.83 billion USD | 14.51 billion USD |
| Currency | USD | USD |
| Exchange | NYSE | Nasdaq |
| Listing Date | June 23, 2004 | April 27, 2018 |
| Security Type | Common Stock | Common Stock |
Price Performance
Cumulative Growth
Trailing Returns
Calendar-Year Returns
Performance Metrics
| Metric | CRM | DOCU |
|---|---|---|
| Total Return (1Y) | -9.04% | 12.03% |
| Total Return (3Y, Annualized) | 1.64% | 24.94% |
| Total Return (5Y, Annualized) | -6.57% | -22.27% |
Risk Profile
Drawdown History
Return Distribution
Risk Metrics
| Metric | CRM | DOCU |
|---|---|---|
| Volatility (1Y, Annualized) | 47.53% | 48.32% |
| Beta (5Y) | 1.24 | 0.79 |
| Max Drawdown (5Y) | -58.67% | -86.00% |
| Avg. Volume (3M) | 11.36M | 2.99M |
Risk-Adjusted Performance
Risk-Return Positioning
Risk-Adjusted Metrics
| Metric | CRM | DOCU |
|---|---|---|
| Sharpe Ratio (1Y) | -0.28 | 0.16 |
| Sortino Ratio (1Y) | -0.45 | 0.23 |
Profitability
ROE (TTM)
Salesforce (CRM) at 19.38% sits in the top ROE quartile, while DocuSign (DOCU) at 17.80% is closer to the peer norm — stronger capital efficiency for CRM.
CRM
Software & Services industry group
19.38%
- Max
- 53.85%
- CRM
- 19.38%
- Q3
- 17.90%
- Median
- 6.59%
- Q1
- -9.59%
- Min
- -50.52%
DOCU
Software & Services industry group
17.80%
- Max
- 53.85%
- Q3
- 17.90%
- DOCU
- 17.80%
- Median
- 6.59%
- Q1
- -9.59%
- Min
- -50.52%
Net Margin (TTM)
Salesforce (CRM) at 21.99% retains a top-quartile share of revenue as profit, ahead of DocuSign (DOCU) at 9.82%, which keeps about the industry-typical share.
CRM
Software & Services industry group
21.99%
- Max
- 41.17%
- CRM
- 21.99%
- Q3
- 15.28%
- Median
- 4.63%
- Q1
- -5.42%
- Min
- -33.17%
DOCU
Software & Services industry group
9.82%
- Max
- 41.17%
- Q3
- 15.28%
- DOCU
- 9.82%
- Median
- 4.63%
- Q1
- -5.42%
- Min
- -33.17%
Operating Margin (TTM)
Salesforce (CRM) at 21.38% operates in the top operating margin quartile, ahead of DocuSign (DOCU) at 13.43%, which runs around its industry’s norm.
CRM
Software & Services industry group
21.38%
- Max
- 46.89%
- CRM
- 21.38%
- Q3
- 17.64%
- Median
- 8.73%
- Q1
- -2.13%
- Min
- -30.45%
DOCU
Software & Services industry group
13.43%
- Max
- 46.89%
- Q3
- 17.64%
- DOCU
- 13.43%
- Median
- 8.73%
- Q1
- -2.13%
- Min
- -30.45%
Profitability Metrics
| Metric | CRM | DOCU |
|---|---|---|
| ROE (TTM) | 19.38% | 17.80% |
| ROA (TTM) | 5.70% | 6.35% |
| Net Margin (TTM) | 21.99% | 9.82% |
| Operating Margin (TTM) | 21.38% | 13.43% |
| Gross Margin (TTM) | 77.28% | 79.61% |
Growth
Revenue Growth
Both Salesforce (CRM) at 9.58% and DocuSign (DOCU) at 8.16% land near their industries' usual revenue growth ranges, so top-line momentum looks broadly in line with peers on both sides.
EPS Growth
Salesforce (CRM) at 22.64% is around its peer norm for EPS growth, while DocuSign (DOCU) at -70.87% drops into the bottom quartile, signaling weaker earnings momentum.
Growth Metrics
| Metric | CRM | DOCU |
|---|---|---|
| Revenue Growth (YoY) | 9.58% | 8.16% |
| Revenue Growth (3Y CAGR) | 9.82% | 8.57% |
| EPS Growth (YoY) | 22.64% | -70.87% |
| EPS Growth (3Y CAGR) | 233.65% | -- |
Financial Strength
Current Ratio (MRQ)
Both Salesforce (CRM) at 0.84 and DocuSign (DOCU) at 0.64 run current ratio in the tighter-liquidity quartile of industry peers, leaving thinner cushions against current liabilities than typical competitors.
CRM
Software & Services industry group
0.84
- Max
- 5.11
- Q3
- 2.77
- Median
- 1.67
- Q1
- 1.01
- CRM
- 0.84
- Min
- 0.03
DOCU
Software & Services industry group
0.64
- Max
- 5.11
- Q3
- 2.77
- Median
- 1.67
- Q1
- 1.01
- DOCU
- 0.64
- Min
- 0.03
Debt / Equity (MRQ)
Both Salesforce (CRM) at 1.10 and DocuSign (DOCU) at 0.11 fund their balance sheets with roughly industry-typical debt-to-equity mixes.
CRM
Software & Services industry group
1.10
- Max
- 2.52
- Q3
- 1.13
- CRM
- 1.10
- Median
- 0.40
- Q1
- 0.07
- Min
- 0.00
DOCU
Software & Services industry group
0.11
- Max
- 2.52
- Q3
- 1.13
- Median
- 0.40
- DOCU
- 0.11
- Q1
- 0.07
- Min
- 0.00
Financial Strength Metrics
| Metric | CRM | DOCU |
|---|---|---|
| Current Ratio (MRQ) | 0.84 | 0.64 |
| Debt / Equity (MRQ) | 1.10 | 0.11 |
| Net Debt / EBITDA | 2.40 | -1.35 |
Dividends
Dividend Yield (TTM)
DocuSign (DOCU) pays no dividend (yield 0.00%) — it may be reinvesting, using buybacks, or simply not returning cash through dividends. Meanwhile Salesforce (CRM) reports a yield of 0.77%, ranking against industry peers normally.
CRM
Software & Services industry group
0.77%
- CRM
- 0.77%
- Max
- 0.00%
- Q3
- 0.00%
- Median
- 0.00%
- Q1
- 0.00%
- Min
- 0.00%
DOCU
Software & Services industry group
0.00%
- DOCU
- 0.00%
- Max
- 0.00%
- Q3
- 0.00%
- Median
- 0.00%
- Q1
- 0.00%
- Min
- 0.00%
Dividend Payout Ratio (TTM)
DocuSign (DOCU) pays no dividend (payout 0.00%) — it may be reinvesting, using buybacks, or simply not returning cash through dividends. Meanwhile Salesforce (CRM) reports a payout of 15.66%, ranking against industry peers normally.
CRM
Software & Services industry group
15.66%
- CRM
- 15.66%
- Max
- 0.00%
- Q3
- 0.00%
- Median
- 0.00%
- Q1
- 0.00%
- Min
- 0.00%
DOCU
Software & Services industry group
0.00%
- DOCU
- 0.00%
- Max
- 0.00%
- Q3
- 0.00%
- Median
- 0.00%
- Q1
- 0.00%
- Min
- 0.00%
Dividend Metrics
| Metric | CRM | DOCU |
|---|---|---|
| Dividend Yield (TTM) | 0.77% | 0.00% |
| Dividend Payout Ratio (TTM) | 15.66% | 0.00% |
Valuation
P/E Ratio (TTM)
Both Salesforce (CRM) at 19.55 and DocuSign (DOCU) at 47.32 land around their industries’ usual P/E ratio levels — neither is getting a clear earnings-multiple discount or premium versus peers.
CRM
Software & Services industry group
19.55
- Max
- 112.94
- Q3
- 60.32
- Median
- 32.91
- CRM
- 19.55
- Q1
- 18.77
- Min
- 6.69
DOCU
Software & Services industry group
47.32
- Max
- 112.94
- Q3
- 60.32
- DOCU
- 47.32
- Median
- 32.91
- Q1
- 18.77
- Min
- 6.69
P/S Ratio (TTM)
On P/S ratio, both Salesforce (CRM) at 4.00 and DocuSign (DOCU) at 4.32 are priced roughly in line with their industries — neither looks cheap nor rich on a sales basis.
CRM
Software & Services industry group
4.00
- Max
- 17.91
- Q3
- 8.78
- Median
- 4.25
- CRM
- 4.00
- Q1
- 2.23
- Min
- 0.02
DOCU
Software & Services industry group
4.32
- Max
- 17.91
- Q3
- 8.78
- DOCU
- 4.32
- Median
- 4.25
- Q1
- 2.23
- Min
- 0.02
P/B Ratio (MRQ)
On P/B ratio, both Salesforce (CRM) at 4.58 and DocuSign (DOCU) at 8.50 are valued close to their industries’ norm against book — neither stands out from peers.
CRM
Software & Services industry group
4.58
- Max
- 16.63
- Q3
- 8.50
- CRM
- 4.58
- Median
- 4.30
- Q1
- 1.92
- Min
- -3.90
DOCU
Software & Services industry group
8.50
- Max
- 16.63
- DOCU
- 8.50
- Q3
- 8.50
- Median
- 4.30
- Q1
- 1.92
- Min
- -3.90
Valuation Metrics
| Metric | CRM | DOCU |
|---|---|---|
| P/E Ratio (TTM) | 19.55 | 47.32 |
| P/S Ratio (TTM) | 4.00 | 4.32 |
| P/B Ratio (MRQ) | 4.58 | 8.50 |
| Free Cash Flow Yield (TTM) | 10.08% | 9.05% |